IT Support Services

Introduction... Support IT Technical support is what we do!

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Managed Service Provider

TBT provides a Managed IT Support Service, which includes IT Technical Support, Remote Monitoring and Management and IT Procurement

IT Technical Support
TBT provide IT Support for specific customer enquiries. Support is provided for the clients’ IT equipment, software, and IT services detailed in the Support Schedule.
The aim of technical support is to provide resolution to the customer enquiries.
Support is provided as remote support, either over-the-phone, in writing via email or by connecting remotely to the clients IT System using a remote management agent.

Remote Monitoring and Management (RMM)
Remote Monitoring of the client’s IT Equipment and Services provides system alerts so that technical issues are dealt with proactively.
Remote Management allows TBT to remotely connect to client’s IT devices to resolve any technical issues efficiently.

Break/Fix Service

TBT provides a Managed IT Support Service, which combines IT Technical Support and Remote Monitoring and Management

IT Technical Support
TBT provide IT Support for specific customer enquiries. Support is provided for the clients’ IT equipment, software, and IT services detailed in the Support Schedule.
The aim of technical support is to provide resolution to the customer enquiries.
Support is provided as remote support, either over-the-phone, in writing via email or by connecting remotely to the clients IT System using a remote management agent.

Consultancy

We such a weaith of exeprince in the team and a team that keep s up-to-date witch technology...

IT Technical Support
TBT provide IT Support for specific customer enquiries. Support is provided for the clients’ IT equipment, software, and IT services detailed in the Support Schedule.
The aim of technical support is to provide resolution to the customer enquiries.
Support is provided as remote support, either over-the-phone, in writing via email or by connecting remotely to the clients IT System using a remote management agent.